Employment Opportunities

JOB TITLE: Program Administrator
Reports to: Executive Director
SalaryGrant Funded until Dec 31, 2020 ($25.00/hr.)
StatusTemporary                                        
TypePart-time (20 hrs. weekly/ flexible schedule)

GENERAL STATEMENT OF DUTIES:

The Program Administrator assists the Executive Director in the administration of the Hospitality House non- food programs designed specifically to assist Oakland County residents. These programs include the agency’s emergency transitional shelter program,(Breathing Room) direct utility assistance program and its emergency car repair program. (Pit Stop) Duties include but are not limited to screening, intake, case management, program reporting and tracking.

The Program Administrator helps families of Oakland County who are in need of assistance in navigating the array of support services to increase their stability in four key areas.

  1. Housing: How is the client progressing to a more permanent housing solution?
  2. Utility Assistance: Does the client need critical assistance in the areas of gas, electricity and or water.
  3. Transportation: Does the client have the means to get back and forth? If not case management will attempt to tie them into Transportation referral services, (which may or may not include Pit Stop)

Case management: Consists of connecting the recipient(s) with authorized support services as relevant and documenting how the person is progressing in utilizing said support services. The position is responsible for supplying direct service to clients and or referral sources and is NOT a counseling or clinical position.

JOB FUNCTION:

OPERATIONS

  • Review and approve client applications
  • Meet face to face or over the phone with clients to acquire eligibility paper work
  • Answers and makes phone calls in a courteous and professional manner
  • Answer agency inquiries about services
  • Enter data into an online client database
  • Enter data into Google spreadsheets
  • Work with approved vendors to establish services and monitor client satisfaction
  • Work with local vendors, utility companies, car dealerships, garages, etc.
  • Approve the disbursement of assistance based off program guidelines.

EDUCATION & EXPERIENCE
Associates degree. (Or 60 credit hours) 2 years’ experience in customer service, and or human services or similar field is preferred.

KNOWLEDGE, SKILLS & ABILITIES

  • General business related computer skills, including the ability to learn and use data management programs.
  • Able to utilize Microsoft office programs (Word, Excel,)
  • Ability to utilize Google Spreadsheets
  • Excellent organizational skills – ability to prepare written reports on a timely basis
  • Ability to effectively cultivate positive relationships with all the stakeholders:  volunteers, staff, board members, donors, the business community and the general public.
  • Ability to plan, research and act
  • Ability to multi-task and adapt to a changing work environment
  • General business related computer skills, including the ability to learn and use non-profit data management programs.
  • Ability to relate to volunteers and clients, showing respect for diversity.
  • Ability to work flexible hours

Apply with your resume at donovan@hhfp.org

 

 

Pantry Staffer (2 positions available)

Reports to: Executive Director
Salary: Grant funded: This is a 100% grant-funded position with an anticipated grant end date of December 31, 2020 ($15 hourly) Status: Temporary Part Time
Type: 20 hours weekly Monday (Noon – 7pm), Thursdays (10am – 2pm) Saturdays (11am – 2pm) extra hours are flexible.

General Statement of Duties

The Pantry Staffer is responsible for assisting food pantry clients through the food pantry and or prepare food boxes or carts for distribution. Pantry staffs inform clients of the amount of product they may remove from pantry shelves and follow pantry food distribution guidelines. In addition, to verifying outgoing poundage and completing minor paperwork. Other duties may include but are not limited to light cleaning, sorting and or handling of food and supplies.

EDUCATION & EXPERIENCE
High School diploma or GED. Patience working with limited English speaking clients. Experience with retail and or customer service a plus.

KNOWLEDGE, SKILLS & ABILITIES
o General business related computer skills, including the ability to learn and use non-profit data management programs.
o Excellent management and organizational skills – ability to prepare written reports on a timely basis
o Ability to effectively cultivate positive relationships with all the stakeholders: volunteers, staff, board members, donors, the business community and the general public.
o Ability to plan, research and act
o Ability to multi-task and adapt to a changing work environment

Apply with your resume at donovan@hhfp.org

 

JOB TITLE: Warehouse Staffer
Reports to: The Facility Manager
Salary: Grant funded: This is a 100% grant-funded position with an anticipated grant end date of December 31, 2020 ($15 hourly)
Status: Temporary Part Time
Type: 20 hours weekly Monday (Noon – 7pm), Thursdays (10am – 2pm) Saturdays (11am – 2pm) extra hours are flexible.

GENERAL STATEMENT OF DUTIES:
Under the direction of the Facility Manager Warehouse volunteers assist in the operations of the Hospitality House Food Pantry warehouse and pantry shopping space. Responsible for product inventory, receipt of deliveries, assists with facility upkeep and cleanliness. Warehouse volunteers work closely with and under the direction of the Facility Manager to realize and enhance the organization's vision and mission.

Assists the Facility Manager with buildings and grounds maintenance, which entails daily and weekly cleaning schedules waste reduction improvements and safety inspections.

Works with the Facility manager to establish strategic plans, policies and procedures and then carry them out relative to the objectives of the Food Pantry.

JOB FUNCTIONS:

OPERATIONS

1. Pickups of weekly food bank orders, including churches, schools, area events, local merchants, such as Costco, Starbucks etc. as requested and able.
2. Maintain a safe and clean warehouse
3. Arrange for the repacking of food donations
4. Stock shelves
5. Assist as needed with ground and or facility upkeep
6. Maintains warehouse stocking levels
7. Maintain shelves in the pantry
8. Unload food deliveries from vehicles
9. Sort and weigh all deliveries
10. Document donations and weight of food in pantry logs
11. Maintain a working relationship with clients and other volunteers
12. Assist with annual warehouse inventory
13. Maintain & clean all coolers and freezers
14. Assist with other HHFP events

Apply with your resume at donovan@hhfp.org