Client FAQ

How do I apply for assistance?

You can come in during our pantry hours and fill out an application. You do not need an appointment. You will need to bring photo ID for every adult in the home, a social security card or birth certificate for every adult and child, proof of all income including child support, bridge card, unemployment, etc. and utility bills (rent, gas, electric ). You will receive food on your fist visit. Please come at least one hour before we close. Bring your own grocery bags if possible.

 

Does Hospitality House help with anything other than food? Or provide financial assistance?

No. We do not provide rent, gasoline, or utility assistance at this time. However HHFP does offer two programs for its existing clients.  Free back packs just prior to the start of the school year and free toys for Christmas via our Santa Shop.  The Santa Shop Toy distribution  and Backpack program is reserved to active clients of Hospitality House and not the public at large.  Clients must have received food services within the past 6 months of the date of the scheduled Santa Shop to be eligible to participate.  Clients receiving first times services from HHFP are eligible.

Is my visit to Hospitality House shared with any public agencies?

No. Your name is kept on file at Hospitality House, but is never shared.  Information to assist you with other agencies must have your written consent.

How often can I get food from the pantry?

Two times per month.

How much food do I get?

Clients select food according to their individual needs, within guidelines based on the size of their family. (For example, a household with four people may take four cans of soup on each visit, but clients may choose which types of soup they would like.) Therefore, the amount of food provided varies.

Do I get to pick the foods myself?

Yes, within the family size guidelines provided.

Does Hospitality House provide transportation?

Sorry, we do not provide transportation.